iOS App Privacy Policy | IELTS Speak Easy

IELTS Speak Easy iOS Privacy Policy

Effective date: May 3, 2025

Introduction

IELTS Speak Easy is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our mobile application (the "App") for iOS. Please read this Privacy Policy carefully before using our App. By using our App, you agree to the terms of this Privacy Policy.

Information We Collect

When you use our App, we may collect the following types of information:

Personal Information: Personal information you provide when you create an account or update your account, such as your name and email address. We may collect other information provided by yourself through contact form, support ticket, or email if you choose to contact Us.
Audio Recordings: Audio recordings of your speeches, which you create using our App for the purpose of receiving analysis and feedback (deleted after **48 hours**).
Purchase History: Information about your purchases, such as the subscriptions you purchase and the date of purchase, for the purpose of providing you with access to our paid features.
Analytics Data: We use Firebase Analytics, which automatically collects certain data about how you use our App, including:
App Instance ID: A unique identifier assigned to each instance of the App for computing user metrics. This identifier is not associated with your user identifier or device's advertising identifier.
General Location Data: Derived from masked IP addresses (not using Apple's Location Services).
App Usage Data: Information about how you interact with our App, including screen views, app sessions, and feature usage.
In-app Purchase Events: Information about purchases made within the App, including product ID, name, and price.
Device Information: Basic device and OS information via the Firebase user agent, including device type, operating system, app bundle ID, and developer platform. This information is never linked to a user or device identifier.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our App, including analyzing and improving its features and functionality.
To provide you with personalized feedback, analysis, and recommendations based on your recorded speeches and usage data.
To monitor and analyze usage and trends to improve the overall user experience and performance of our App.
To provide data tied to your account, such as statistical data.
To analyze aggregated user behavior and optimize our App's performance and user experience through Firebase Analytics.

How We Share Your Information

We may share your personal information with third parties in the following situations:

In App Functionality:
- We disclose user inputs (voice and text) with a third party (OpenAI, LCC) for app features and functionality.
- We share usage data with Google Analytics for Firebase to help us understand how users interact with our App and improve our services.
Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, we may transfer your information to another company as part of the transaction.

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

Data Retention

We retain your personal information for as long as necessary to provide our App's services and for other legitimate business purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We may also retain your audio recordings for a limited period of time (48 Hours) to provide you with analysis and feedback, after which they will be deleted from our servers.

Third-Party Services

Our App may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to such third-party services, and we are not responsible for their privacy practices or the content they provide. We encourage you to review the privacy policies of any third-party services you choose to use.

Our App uses the following third-party services that may collect information used to identify you:

Google Analytics for Firebase: Google's analytics service that helps us understand how users interact with our App. Firebase Analytics collects data anonymously and uses it to provide analytics about user behavior within our App. For more information on how Google uses this data, please consult with Google's [Privacy Policy] https://policies.google.com/privacy

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information from our servers as soon as possible.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You can manage your account information in the App. To request deletion of your account, or if you have any questions or concerns about this Privacy Policy or our data practices, please contact us at ieltsspeakeasy.com or ieltsspeakeasy@gmail.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our App following the posting of changes to this Privacy Policy constitutes your acceptance of those changes.